Frank D. Briggs has always been a great storyteller, thanks to his vivid use of descriptive language. He can transport you simply by painting word pictures that allow you to visualize his message. When you listen to Frank speak, it’s clear how effortlessly he communicates in a fun and engaging way. His body language and vocabulary work together seamlessly. The transition from stage to page feels entirely natural for him.
Quality customer service is not a difficult concept to understand. In fact, when applied correctly, it is one of the simplest and most effective aspects of business.How many times have you asked yourself what went wrong with a customer interaction? Have you ever felt frustrated by the size of your c...
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